Hello. We are sorry it took awhile for your order to be delivered. Your order was placed on January 17, a US holiday. There was a backlog due to the 3 day weekend, but your order was shipped on January 22. Your order had to go through customs at an international carrier facility before it was transmitted to Canada, where it had to be cleared by Canadian customs before it was sent back to the international carrier for delivery. Your order was delivered on February 11, which is not much longer than the usual international delivery time. We hope this helps you understand why you didn't receive your order as promptly as you wanted. Thank you for your understanding and for caring about your skin.
Rosacea is a chronic inflammatory skin condition that affects millions of people worldwide.
